FAQs

We offer the most reliable and easy methods for buying used cars. We are also committed to providing used cars with the highest level of inspection to ensure that customers are aware of all the details. We strive to make the experience of buying any used car from KARCEL easy, fast, and guaranteed.

You can see the car online through realistic photos of the car from all angles posted on the website or the photos included in the inspection report. This will allow you to examine all parts of the car both inside and outside to assess its condition before making a purchase.

Through the inspection report detailing the car's condition, covering 250 inspection points. Additionally, on business days, you can contact KARCEL's support team to answer all inquiries and assist you with any step of the purchase process from KARCEL via: Mobile/Whatsapp:01271111659 Email: info@karcel-eg.com.

At the start, you can propose a price for a car, beginning with the lowest acceptable amount. If someone offers more, their price becomes the starting price. You can raise your offer, but it must exceed the latest offer to win the car. Watch the offering period closely; it is usually only a few days.

You can buy it from the”Buy Now” button directly, or you can offer a price that fits your budget to the owner.

You will be notified at every stage of the offering system either by email, SMS or Whatsapp. Additionally, you can always check your account at the website to see offers placed on cars you are buying.

After completing the payment process using the best method for you, we will take care of the ownership transfer process for you, making it easy and secure.

This is usually agreed upon prior to finalizing the ownership transfer process.

You can pay using the method that fits you best (cash at our office, installments or online payment using your credit/debit cards).

There are no fees at the price offer stage, but a deposit is required to ensure the commitment of offers being placed in case accepted by the seller. This amount is fully refundable whether the car owner accepts the offer or not and is only deductible if you decide not to proceed with the purchase after the seller accepts your offered price. Additional fees may apply for transferring the amount, depending on the payment method used. Check the terms and conditions for more information.

All offered prices that you place or the “Buy Now” prices mentioned for each car are inclusive of all fees and taxes.

You can apply for car financing through one of our financing partners. Through them, you'll have access to various flexible and easy financing options. You can contact our team to determine the financing options that are suitable for you with one of our partners. Your case will be handled by our team and will be assessed by the financing institution, while keeping you updated through every step and providing all the necessary support.

We have a team of experts in the used car market who evaluate the car's price based on market data and the results of the 250-point inspection report. This ensures that customers get a fair market price without paying more than the fair price.

Manufactured from 2010 to the present. Mileage doesn’t exceed 160,000 kilometers(except for some models) Only passenger cars The car must have a valid license and valid traffic license Traffic license must be registered in Cairo or Giza.

Market Prices of Used Cars during the Selling Period Features of the Car including Model, and Year of Manufacture Condition of the Car Based on Inspection report.

You can reach out to our support team to schedule a right time and location for you.Your car will be inspected by specialized engineers.

Yes, the inspection is completely free with no fees whatsoever if you sell the car through KARCEL.

The car is inspected by a team of specialized engineers and technicians using the latest technologies and tools to provide a comprehensive and detailed inspection report about the car.

The car's valid license in the name of the owner With the presence of either the car owner or a representative.

you will be provided with of the inspection report, and it will be uploaded to our website.

The pricing evaluation of the car is confirmed based on a technical assessment. Then, you will be contacted to agree on the minimum and maximum expected selling price according to the fair market value and the inspected condition of the car.

At KARCEL, we take all necessary measures to ensure a smooth, seamless, and fair selling process. Therefore, we require all participants, whether sellers or buyers, to pay a refundable security deposit to guarantee their commitment. This deposit is refundable unless either the seller or the buyer fails to proceed after the buyer's offer is accepted.