FAQs

By clicking/pressing on the “Buy a Car” button on our homepage, you would be able to see all cars that are being sold by other owners. Once you choose your car, you could either put your offered price to the seller to accept or buy at the stated fixed price by clicking/pressing on the “Buy Now” button.

All you have to do is just click on the “Sell a Car” button on our homepage, fill in the registration form in less than a minute and we will contact you to gather more information and schedule the car inspection appointment at your doorstep. It only takes up to 48 hours from the inspection appointment to start receiving your price offers for selling your car. We take the hassle for you throughout the whole transaction.

No, Karcel does not own to directly sell or buy used cars. We help our customers find and buy their target cars at a fair price and have them fully aware of the car’s overall condition bumper to bumper before buying. We also help our customers to sell their cars by inspecting and promoting their cars to a network of registered buyers on our platform or to the market directly. All transactions are fully led by Karcel’s operations team ensuring a seamless and safe process from start till end.

For selling your used car, we charge 2% - 5% fees per transaction and are charged for inspection, promotions, offers collection and negotiations, transaction and legal management.

Once you’ve got your car inspected and agree with Karcel on the set selling price, you will receive your new account credentials at Karcel, and you can see all received price offers from your phone at home without going through the hassle of negotiations or unnecessary home and inspection visits. Once you receive and offer you agree on, all you have to do is click on a button to accept the offer and let us do the rest.

Karcel utilizes a very sophisticated inspection process through highly trained automotive engineers that use the latest certified diagnostic and inspection tools to inspect more than 250 points in the car to guarantee a full and